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Taking a screenshot or making a screen recording - Knowledgebase / General - European School Education Platform Support

Taking a screenshot or making a screen recording

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Screenshots and/or screen recordings help a lot in debugging a technical issue. Please see below instructions for different systems.

Windows

macOS

  • Use the Screenshot toolbar: To view the Screenshot toolbar, press these three keys together: Shift + Command + 5. You will see on-screen controls for recording the entire screen, recording a selected portion of the screen, or capturing a still image of your screen.
  • Use QuickTime Player: Open QuickTime Player from your Applications folder, then choose File > New Screen Recording from the menu bar.
  • Download & use Flameshot: https://flameshot.org/#download

Linux

What about mobile devices?

Screenshots and screen recordings from mobile devices are not very useful to us. They don't display all necessary information because of the screen size. Please use a laptop or computer.

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